Xtenda Zambia is a subsidiary of Xtenda Financial Holdings Limited (XFHL) a Mauritius-registered retail financial services group. We specialize in providing simple and trusted lending solutions, catering to individuals and simple micro businesses often overlooked by traditional banks.
We offer payroll-backed loans ranging from K500 to K250,000, with flexible repayment periods of 1 to 72 months. Loan terms are determined by the client, and our competitive rates are aligned with market trends, offering an advantage over similar financial institutions.
Our salary deduction loans are not just consumer loans—they serve as a vital financing option for Micro, Small, and Medium Enterprises (MSMEs) that lack collateral, helping them start or expand their businesses.
We generally prioritize government and quasi-government employees seeking financial assistance for:
As a socially responsible lender, we ensure that loan repayments do not exceed a government-regulated percentage of an employee’s salary commonly referred to as the Debt-Service Ratio. This regulation guarantees that borrowers retain enough income to cover basic necessities. Any modifications to these terms require approval from both the Government and Xtenda.
Xtenda Zambia has been awarded the SILVER level of Client Protection Certification, a recognition that demonstrates our commitment to ethical and responsible lending. Achieving this level signifies that we have met all entry and progressive criteria for ensuring client protection while also advancing towards higher-level best practices.
Additionally, we offer free financial literacy programs to help our clients borrow responsibly and make informed financial decisions, ensuring long-term financial well-being.
Xtenda Finance Limited (Xtenda Zambia) - It is with great pleasure that Inclusion Social Ratings announces the certification of Xtenda Zambia at the SILVER level of Client Protection Certification. This achievement signifies that Xtenda Zambia has satisfactorily met all entry and progressive standards for ensuring client protection, while also demonstrating advancement towards adopting higher - level practices in this regard. This certification process adheres to the Client Protection Pathway methodology developed by CERISE+SPTF and it aligns with the Universal Standards for Social Performance Management.
The criteria for granting financial assistance is subject to a range of supporting documentation being made available (only original documents will be accepted).
Xtenda Zambia has its head office located in Lusaka and operates 13 branches across the country.
Xtenda Financial Holdings Limited (XFHL) is a Mauritius-registered retail financial services group offering a range of financial products and services to the retail market, which is often overlooked by the formal banking sector. The group began operating in late 2015.